Privacy and Cookie Policy


This is our privacy policy. It tells you how we collect and process data received from you, including how we process data in relation to our customers, suppliers, business contacts and visitors of our site. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. 

This policy applies to Barquer Training & Consultancy Ltd and its website

If you have any comments on this privacy policy, please email them to

2.Who We Are

Here are the details that the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data, known as General Data Protection Regulation (GDPR) says we have to give you as a ‘data controller’:

3.What information we collect

We collect and process the following data about you:

We also collect, use and share Aggregated data such as statistical or demographic data. Aggregated data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage data to calculate the percentage of users accessing a specific website feature.

We will not specifically collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). We do not collect any information about criminal convictions and offences. 

Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:

a) you have given consent to the processing of your personal data for one or more specific purposes;

b) processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;

c) processing is necessary for compliance with a legal obligation to which we are subject;

d) processing is necessary to protect the vital interests of you or of another natural person;

e) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or

f) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party such as our credit card payment processing, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data.

We use different methods to collect data from and about you, including: 


Our website uses cookies to distinguish users of our website. This helps use to provide you with a good experience when you browse our website and also allows us to improve our website. 

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer is you agree. Cookies contain information that is transferred to your computer’s hard drive. 

We use the following cookies: 

We use Google Analytics to analyse the use and performance of our website and services. Google Analytics collects such personal information as IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. For more information on Google Analytics please visit

On information as to how to deactivate the use of third party cookies please visit the relevant third party’s website.  

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

5.How we use what we collect 

We use information about you to:

If you are already our customer, we will only contact you electronically about things similar to what was previously sold to you and you will be given an opportunity to opt-out and unsubscribe from further communications.

Please note: We don’t identify individuals to our advertisers, but we do give them aggregate information to help them reach their target audience, and we may use information we have collected to display advertisements to that audience.

If you don’t want us to use your personal data for any of the reasons set out in this section 5, you can let us know at any time by contacting us at, and we will delete your data from our systems. However, you acknowledge this may limit our ability to provide our services to you.

In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the services we can provide you if you don’t provide your personal data in these cases.

Please find below further information as to the purposes and lawful basis of the personal data that we collect and process. 

Type(s) of data subject Categories of personal dataPurpose of processing Lawful basis 
Customers, their employees and contractors Contact information, including Name, address,  telephone number and e-mail addressCommunication data including e-mail communication, text and other messaging servicesFinancial data including some limited bank account and payment card detailsTransaction data including details about payments to and from customersProcess orders, including invoices, payments and refundsProvision of servicesNecessary for the performance of a contract
Customers, their employees and contractorsContact information, including name, address, telephone number and e-mail addressMarketing communications Consent OR Soft opt-in in case of existing or previous users and those enquiring about our services
Suppliers, partners, subcontractors and their employeesContact information, including name, address, telephone number and e-mail address; bank detailsTo enable compliance with obligations under relevant contracts, including processing order, refunds, logging and payment of invoices.Necessary for the performance of a contract
Business contacts Contact information, including name, company name, job position, address, telephone number and e-mail address, including those available via business networking websites, such as LinkedIn Business networking Legitimate interests of all parties 1. The legitimate interests of both our company and our business contacts is to network in the context of business.2. It is necessary to exchange, keep and otherwise process contact information in order to network in the context of business. 3. There is normally a positive action taken by all parties to provide their contact details during networking with the expectation that such contact details, including personal data, may be used by the recipient for business networking.  

6.Where we store your data

We will generally store your personal data within the United Kingdom and we may transfer your collected data to storage or companies based outside of EEA. It may be processed outside the EEA as may be necessary to provide our services to you, to fulfil your order and deal with payment, or if we have your consent.

We will only transfer your data to countries that are deemed to have an adequate level of protection of personal data by the European Commission; or we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe, such as Model Clauses. 

By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure including using such measures and backups of data and encryption.

Although we try to provide protection, we cannot guarantee complete security for your data, and you take the risk that any sending of that data turns out to be not secure despite our efforts.

We only keep your personal data for as long as we need to in order to use it as described above in section 5, and/or for as long as we have your permission to keep it. Our general retention period for accounting and legal reasons is 7 years but your data may be kept for shorter or longer periods of time, in accordance with our data retention procedures. In any event, we will conduct regular reviews to ascertain whether we need to keep your personal data. Your personal data will be deleted if we no longer need it.

7.Disclosing your information

We are allowed to disclose your information in the following cases:

We may contract with third parties to supply our services to you on our behalf. These may include payment processing, search engine facilities, web hosting, advertising and marketing. In some cases, the third parties may require access to some or all of your data. These are the third parties that have access to your information:

Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under GDPR and the law.

8.Your rights

You can ask us not to use your data for marketing. You can do this by ticking the relevant boxes on our forms, clicking the unsubscribe link contained in our marketing communications or by contacting us at any time at

Under the GDPR, you also have the right to:

You also have rights with respect to automated decision-making and profiling. 

To enforce any of the foregoing rights or if you have any other questions about our site or this Privacy Policy, please contact us at

9.Links to other sites

Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our site. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.


This Policy was last updated on 26 November 2020. If we change our Privacy Policy, we will post the changes on this page. 

11. Automated Decision-Making and Profiling

We do not undertake any automated decision-making, including profiling.